Terms Of Services

  1. General Information

 This Site is operated by IOMA’s team, with a registered business address at Camille Luciani, Villa Hélios, Chemin de Quenza. By accessing or using this Site, you confirm that you are legally capable of entering into binding agreements.

For any inquiries, you can contact us at contact@ioma.music.

  1. Products and Services

IOMA provides artist merchandise, including but not limited to t-shirts, hoodies, vinyl records, and similar products. Please note that we do not offer custom merchandise.

  1. Pricing and Payment
  • All prices for products are displayed upfront and include applicable taxes, unless stated otherwise.
  • We accept payments via credit cards, PayPal, and other secure payment processors.
  • Refunds and exchanges are available under the conditions outlined in the “Returns and Refunds” section.
  1. User Accounts
  • Users may create accounts on our Site by providing a valid email and creating a secure password.
  • You are responsible for maintaining the confidentiality of your password and account.
  1. Shipping and Delivery
  • Orders are shipped using flexible carrier services. We do not disclose the specific carriers used.
  • International shipping is available. Shipping costs and estimated delivery times are calculated during checkout.
  • If a package is delayed, no compensation will be provided.
  • For packages that are lost or damaged during shipping, IOMA may offer an exchange upon verification.

 

  1. Returns and Refunds
  • Returns, exchanges, and refunds are allowed within 14 days of receiving the item, provided that the item is unworn, unwashed, and includes all original tags.
  • Refunds may take up to 7-10 business days to process after the return is received.
  1. User Responsibilities
  • Users may use the content available on the Site, such as images and music, for personal use only.
  • Prohibited activities include but are not limited to:
    • Spamming or unauthorized marketing.
    • Attempting to access restricted areas of the Site.
    • Engaging in any activity that violates applicable laws or infringes on the rights of others.
  1. Intellectual Property
  • IOMA owns the rights to all content available on the Site, including text, images, and branding.
  • Users are not granted any licenses to use IOMA’s intellectual property for commercial purposes.
  1. Dispute Resolution
  • Any disputes arising out of these Terms will be resolved in the simplest and most efficient manner possible.
  • The laws of the European Union will govern any legal proceedings.
  1. Termination
  • IOMA reserves the right to terminate user accounts for violations of these Terms, including spamming or engaging in verbal or physical violence.
  • Termination of accounts will be at IOMA’s sole discretion.
  1. Liabilities and Warranties
  • Products are sold “as-is” without warranties, unless explicitly stated otherwise.
  • IOMA disclaims liability for delays or defects caused by factors outside of our control.
  1. Third-Party Services
  • IOMA integrates with third-party payment processors and social media platforms. By using these services, users are subject to the terms and conditions of those third-party providers.
  1. Updates to the Terms
  • IOMA reserves the right to update these Terms at any time without prior notification. Users will be notified of updates via email. Continued use of the Site constitutes acceptance of any updated Terms.
  1. Contact Information

 

For questions or concerns regarding these Terms, you can contact IOMA via email at contact@ioma.music.